Nine Turns Support

Contact support
uopter583@gmail.com

Does Nine Turns require an internet connection?

No. Core features work entirely offline and no account is required.

How do I change the language?

Open My Journey, find Language, and choose English or Simplified Chinese. New installations start in English.

How do I delete my records?

Open My Journey and select “Delete my data and restart.” Confirming this action removes the app’s local assessment, progress, guide, action, and archive records.

How do I move my Life Archive?

Use the export option in Life Archive to create a JSON file. Keep exported files private because they may contain sensitive reflections. Use import to merge a valid archive into the app.

Important boundary

Nine Turns is not medical care or an emergency service. If you may harm yourself or someone else, contact local emergency services immediately.